Terms of Service
Introduction
These Terms of Service (“Terms”) govern your access to and use of paladien.com and any related pages, portals, or digital services operated by Paladien, LLC (“Paladien,” “we,” “our,” or “us”) (collectively, the “Service”).
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.
Important note: The Service includes general information and e-commerce functionality. It does not provide medical advice. Any medical testing, interpretation, diagnosis, or treatment decisions should be made with a qualified healthcare professional.
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Eligibility
The Service is intended for individuals who are at least 18 years old (or the age of majority in their jurisdiction). By using the Service, you represent that you meet this requirement.
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Privacy and Cookies
Your use of the Service is also governed by our Privacy Policy and Cookies Policy, which explain how we collect and use information.
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Intellectual Property
All content on the Service—including text, graphics, logos, designs, photos, videos, and downloadable materials (“Content”)—is owned by Paladien or its licensors and is protected by intellectual property laws.
You may view, download, and print Content for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, create derivative works, publicly display, or exploit any Content without our prior written permission.
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Acceptable Use
You agree to use the Service lawfully and responsibly. You will not: • Use the Service for any illegal, harmful, or fraudulent purpose • Interfere with or disrupt the Service, servers, or networks • Attempt to gain unauthorized access to accounts, systems, or data • Upload or transmit malicious code (viruses, malware, etc.) • Harvest or collect personal information about others without authorization • Impersonate any person or misrepresent your affiliation • Post or transmit content that is threatening, abusive, defamatory, obscene, or otherwise inappropriate
We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms or used the Service in a way that could harm Paladien, our users, or others.
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Accounts and Security
Some features may require creating an account. If you create an account, you agree that: • You are responsible for maintaining the confidentiality of your login credentials • You will provide accurate, current information and keep it updated • You are responsible for all activity that occurs under your account
If you believe your account has been compromised, contact us promptly.
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Orders, Payments, and Billing
If you purchase products or services through the Service, you agree that: • You are authorized to use the payment method provided • You authorize Paladien (and our payment processors) to charge the amount due, including applicable taxes and shipping, if any • Recurring charges (if selected) may continue until canceled in accordance with the applicable terms presented at checkout or in your customer account
We may use third-party payment processors (e.g., Stripe). Your payment information is handled by those providers under their terms and privacy practices.
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Products and Services
Descriptions, pricing, and availability of any products or services are subject to change. We try to keep information accurate, but we do not guarantee that descriptions, images, or other content are complete, reliable, or error-free.
We reserve the right to modify, reject, cancel, or limit orders where necessary (including suspected fraud, misuse, pricing errors, or operational constraints). If we cancel an order after payment is processed, we will issue a refund to the original payment method in accordance with our policies.
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Refunds and Cancellations
Refund and cancellation terms (if any) may be described at checkout, in the applicable service terms, or in a separate written agreement between you and Paladien.
Where a refund is offered, it may be subject to administrative fees, shipping costs, timing restrictions, or other conditions disclosed at the time of purchase.
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Third-Party Services and Links
The Service may include links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk.
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Disclaimers
THE SERVICE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALADIEN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
PALADIEN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
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Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALADIEN AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.
TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, PALADIEN’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO PALADIEN THROUGH THE SERVICE IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER, UNLESS A DIFFERENT LIMITATION IS REQUIRED BY LAW.
(Some jurisdictions do not allow certain limitations; in those jurisdictions, these limits apply only to the maximum extent permitted.)
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Indemnification
To the maximum extent permitted by law, you agree to indemnify and hold harmless Paladien and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: • Your use of the Service • Your violation of these Terms • Your violation of any rights of another person or entity
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Consumer Protection
Nothing in these Terms limits rights you may have under applicable consumer protection laws that cannot be waived.
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Changes to the Service and Terms
We may update the Service and these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
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Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
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Users Outside the United States
Paladien is based in the United States, and the Service is operated from the United States. If you access the Service from outside the U.S., you understand that your information may be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction.
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Contact Us
If you have questions about these Terms, contact us at:
Paladien, LLC Email: [email protected]
Effective Date: August 20, 2024
